Information We Collect
Laser Tools generally collects personally identifying information only with your specific knowledge and consent. For instance, when you purchase an alignment laser, any accessories, or request a quote, you are asked to provide information such as your name, address, e-mail address, shipping information, and phone numbers.
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
A cookie is a small piece of information that is sent to your browser when you access a web site. There are two kinds of cookies, session cookies and persistent cookies. A session cookie is a line of text that is stored temporarily in your computer’s memory. Because a session cookie is never saved, it is erased from the memory of your computer as soon as you close your browser. A persistent cookie is a more permanent line of text that gets saved by your browser to a file on your hard drive.
Laser Tools uses session cookies only. We do not use persistent cookies. Certain applications on our Site require session cookies to function correctly such as the shopping cart and buyback quotes. If you have session cookies disabled, you may not be able to use these applications.
When you visit our Site we automatically receive information about your computer, including the type of browser software you use, the operating system you are running, the web site that referred you, and your Internet Protocol (“IP”) address. Your IP address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company, etc…
This information does not identify you personally, but rather identifies a visit to our Site. We use this information for the purposes of system administration, to assess the traffic to our Site, and to maintain and improve our Site. We do not use IP addresses to acquire personal information and such IP addresses are not shared with outside parties except when required by law.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. When a form on our Site asks for personal information, that information is encrypted and is protected using a Secure Sockets Layer (SSL) software. In addition, all communications between Laser Tools and PayPal (our payment partner) are protected through SSL encryption. Laser Tools uses a 128-bit encryption via a SSL certificate issued by GeoTrust, Inc.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our Site is structured to attract anyone under 13.
Links to Other Sites
Our Site may contain links to other web sites. Please be aware that Laser Tools is not responsible for the privacy policies and practices of such web sites. We encourage you to read the privacy statements of these linked sites as their privacy practices may differ from ours.
Changes to Your Personally Identifiable Information
You may request changes to any personally identifiable information that you have provided to us by sending an e-mail to our customer service department at firstname.lastname@example.org
Laser Tools Co., Inc.
12101 Arch Street
Little Rock, Arkansas 72201
Last Updated on April 11, 2022
TERMS OF SALES
Price quotations are valid for 30 days. Quantity price discounts may apply to purchase orders with multiple items at the discretion of Laser Tools. Quantity discount rates may vary depending on product type. Laser Tools may change its pricing at any time without prior notice to customer but such changes shall not affect any accepted orders. All prices are exclusive of taxes and all handling or other charges including (without limitation), brokerage fees, tariffs, taxes, and transportation charges.
If written or electronic purchase orders are required for all purchases, each purchase order shall constitute a firm offer and shall indicate specific products, quantity, price, shipping instructions, requested delivery dates, bill-to and ship-to addresses, and any other special instructions. Any contingencies contained on such order are not binding upon Laser Tools. All orders are subject to acceptance by Laser Tools’ current practices.
Payments for all products and services shall be in U.S. dollars. Upon credit approval by Laser Tools, payment terms can be net thirty (30) days from the date of invoice. Orders may be subject to payment in advance. Any delinquent invoice is subject to additional charges not to exceed the maximum permitted by law. First time customers must pay by credit card, or wire transfer.
Customer shall obtain all licenses, permits and approvals required by any government and shall comply with all applicable laws, rules, policies and procedures of the applicable government and other competent authorities. Customer shall indemnify and hold Laser Tools harmless for any violation or alleged violation by customer of such laws, rules, policies, or procedures. Customer shall not export or re-export, directly or indirectly, separately or as part of any system, the Products or any technical data received from Laser Tools, without first obtaining any license required by the applicable government, including (without limitation) the United States government and/or any other applicable competent authority. Customer also certifies that none of the products or technical data supplied by Laser Tools will be sold or otherwise transferred to, or made available for use by or for, any entity that is engaged in the design, development, production, or use of nuclear, biological, or chemical weapons or missile technology and/or terrorist activities.
All orders shipped within the United States of America will be at no cost, FREE. All orders shipped outside the United States of America will incur separate shipping and handling costs from Laser Tools Co, Inc. via a separate invoice from PayPal.com. Laser Tools Co., Inc. is not responsible for any additional costs that may incur, such as costs from customs, or other costs that may be related to the country that the product is being delivered to.
WARRANTY – SAFETY and LIMITATION of LIABILITY
Unless otherwise noted, Laser Tools warrants products to be free of defect in workmanship and material for a period of twelve (12) months from the date of shipment. The customer must make all claims under these warranties, and no claim will be accepted from a third party. Warranties are non-transferable. Laser Tools will repair or replace product, provided customer notifies Laser Tools of defect within warranty period and pre-authorizes return of product. Any product repaired or replaced under warranty is only warranted for the period of time remaining in the original warranty for the product. All repairs are warranted for a period of thirty (30) days. Laser Tools’ liability is limited to the replacement cost of product. Laser Tools is not responsible for consequential damages. Return shipping is the responsibility of the customer. Laser Tools will pay for ground shipping charges to return the product to the customer. Warranty Void on all tools whose serial number stickers are removed after purchase.
LASER TOOLS MAKES NO FURTHER WARRANTIES, AND DISCLAIMS ANY AND ALL OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THE PRODUCTS, TRADEMARKS, PROGRAMS AND SERVICES RENDERED BY LASER TOOLS INCLUDING WITHOUT LIMITATION, INFRINGEMENT, TITLE, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE. LASER TOOLS SHALL NOT BE LIABLE FOR ANY PERSONAL INJURY OR DEATH WHICH MAY ARISE IN THE COURSE OF, OR AS A RESULT OF, PERSONAL, COMMERCIAL OR INDUSTRIAL USES OF ITS PRODUCTS.
Safety and Limitation of Liability:
Laser Tools provides product label information, including laser class, in compliance with U.S. FDA/CDRH regulations. Purchaser is responsible for determining appropriate safety practices and warnings when operating various laser products. Except for the warranties stated herein for the customer, no warranty, condition or representation, express, oral, or statutory, is provided to the customer or any third party, including (without limitation) any warranty, condition or representation (a) of merchantability, fitness for a particular purpose, satisfactory quality, or arising from a course of dealing, usage, or trade practice; or (b) that the products will be free from infringement or violation of any rights, including intellectual property rights, of third parties. This disclaimer and exclusion shall apply even if the express warranty herein fails of its essential purpose. The customer’s sole and exclusive remedies hereunder and the only liability of Laser Tools is expressly limited to the terms of this agreement. Laser Tools shall not be liable to the customer, or any third party, for any other special, consequential, incidental, exemplary or indirect costs or damages, including without limitation, legal costs, installation and removal costs, production or profit arising from any cause whatsoever, regardless of the form of the action, whether in contract, tort (including negligence), strict liability or otherwise, even if advised of the possibility of such costs or damages. For the purposes of this provision, “Laser Tools” includes Laser Tools’ directors, officers, employees, agents, representatives, subcontractors, and suppliers. In no event shall the total collective liability of Laser Tools, its employees, officers, agents, and directors exceed the amount paid to Laser Tools for products from which such liability arose during the twelve (12) month period preceding the date of the most recent claim.
Laser Tools Company is very confident in the quality and workmanship of all the products we offer. However, we also understand that, like every company in the world, we cannot be perfect all the time. For that reason we provide the following Guarantee and Warranty with all our laser and accessory products:
All sales include a 30-Day Money Back Guarantee and a 1-Year Warranty. All items returned have to be in like new condition. All returns for refund or credit use invoice price less shipping material and freight costs for calculation. Returns from distributors included a 25% restocking fee after 30 days from our manufacturing invoice date. Variance from this policy is considered on a per request basis.
All sales include a 30-Day Money Back Guarantee and a 90-Day Warranty. All items returned have to be in like new condition. All returns for refund or credit use invoice price less shipping material and freight costs for calculation. Returns from distributors included a 25% restocking fee after 30 days from our manufacturing invoice date. Variance from this policy is considered on a per request basis.
If you have any questions, please contact us at 1-800-598-5973 (Within the USA) between 9am to 4pm EST.